• Facebook
  • Twitter
  • Instagram
1-800-658-1148 | support@loftilla.com
Loftilla Smart Weight Scales
  • Products
    • Loftilla Model CS20M3
    • Loftilla Model CS20B
  • Mobile Apps
    • Loftilla Plus Mobile App
    • Loftilla Mobile App
  • FAQ
    • Loftilla Plus App FAQ
    • Loftilla Smart Bathroom Scales FAQ
    • Loftilla Scale Model CS20M3 FAQ
    • Loftilla App FAQ
  • Support
    • Warranty
    • Privacy Policy
    • Terms of Use
  • About
  • Menu
FAQ Home

What should I do if the scale is not displaying the data, or if it displays something unusual?

There are several possibilities when a scale LED display doesn’t work properly.

(1) LED no display: Check the batteries. Check if the batteries are installed properly or replace new batteries if necessary.

scale no display - need to check batteries

(2) LED displays “Lo”: “Lo” refers to Low Battery. Check if the batteries are installed properly or replace new batteries if necessary.

scale displays

(3) LED displays “EEr”: “EEr” refers to Error. The scale sensor may be overloaded or even damaged. Don’t use the scale if your weight is over the range. This scale only works for less than 396 lbs (180 kg).

scale displays

If the problem persists, contact Loftilla Customer Support for help.

FAQ Home

Arboleaf Corporation

5465 Legacy Drive, Suite 650
Plano, TX 75024 USA  

Contact Us

support@loftilla.com
1-800-658-1148
(toll-free calls inside US only)

Business Hours

Mon. - Fri.: 9:00 am - 5:00 pm
US Central Time
© 2021 Arboleaf Corporation | Terms of Use | Privacy Policy
  • Facebook
  • Twitter
  • Instagram
Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

Learn more OK